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FAQ

How do I buy item/s?

If you need confirmation of details and price we can quote over the phone or by email. If you need a price for delivery let us know how many items you need and your location and postcode.

Once confirmed we will need the details of the item/s, your name, address, phone number and email address. We will send you an invoice and time frame details. Let us know if you have a deadline.
*We accept purchase orders from government departments and organisations.

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How do I hire items?

If you need confirmation of details and price we can quote over the phone or by email. We will also confirm if the items you wish to hire are available for your dates. If you need a price for delivery let us know which items you need, how many items, hire dates and your location and postcode.

Once confirmed we will need, your name, business name (if appropriate), address, phone number and email address. We will send you the hire agreement to be signed and paid prior to dispatch. We accept purchase orders from government departments and organisations.

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Do you have a minimum hire charge?

Yes, the minimum hire charge is $70 inc. GST, excluding delivery and security deposit.

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Do you deliver?

HIRE: As of October 2016 we no longer deliver small hire jobs.  You are welcome to collect or arrange courier collection by arrangement.

For larger hire and all sale jobs standard Sydney delivery days and times are Monday to Friday 9am – 3.30pm. Other times may be available by arrangement. We will always contact you to arrange a mutually convenient time for deliveries and collections. If items are delivered outside Sydney or interstate by a furniture carrier we can let you know within a day or two of expected delivery.  The driver will call the day prior to make arrangements to deliver.  If items are delivered via TNT we can tell you the expected day of delivery but are unable to give you a time.

If you are unsure whether your job is small or large contact us and we will let you know.

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Is set up included in the delivery price?

Delivery does not include set up. The price quoted is for delivery (and collection for hire) is based on delivery to the ground floor, a loading dock or similar.  If your delivery involves stairs, lifts or set up please mention this when you request a quote or place an order.  Extra time may be needed and additional charges may apply.

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Are hire items in good condition?

We regularly maintain hire items.  They are not new.  Some customers cover hire tables, other prefer not to use covers. If you have particular requirements please mention this when enquiring/booking so we can meet your expectations and discuss the look you are seeking.

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How much notice do I need to give you?

It is best to give as much notice as possible if you have a deadline to ensure we can meet it. Some items are available immediately whilst others may need a longer lead time to allow for manufacture.  Hire items popular for weddings are often booked months in advance.

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Do I have to wash hired table cloths?

No. We will send cloths to the laundry after your hire. Don’t let cloths stay wet in a bag. If they go mouldy, they may be impossible to clean in which case there will be a replacement charge.

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Can hire items be left outside?

Our hire and sale items are for indoor use. They are not designed to be left in the rain or transported in open vehicles with the risk of getting wet. Damage caused by water can be extensive and will incur charges.

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Where do I place the trestle legs on a trestle table?

Generally, trestles should be placed 1200mm apart on an 1800mm long top. A 2400mm long top will usually be supplied with 3 trestle legs, so place one each end and one in the centre.

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Can I buy folding metal legs or timber trestle legs as I have my own top/s?

Yes, we sell legs and tops separately if required.  Just let us know what you need.  Metal folding legs are supplied with fitting instructions.

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Do you ever have any factory seconds to sell?

Occasionally we have showroom samples and seconds to sell. Currently we have a number of Folding Banquet Tables and coloured and woodgrain Folding Meeting Tables available (Nov 2014). If you are interested in these items call or email with your requirements and we will let you know what is available.

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Using tables at home? Where should I store items?

Generally our items for sale are for indoor use only. They can be used outdoors but are not designed to get wet or to be left outside. Melamine tables should be stored in a dry area. If the area is damp – ie an unsealed garage, the melamine can break down over time. Plywood and melamine tables should ideally be stored on their long edge. If storing more than one table, place tops together and legs together to prevent legs of one marking the top of another.

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Can I paint or varnish plywood table tops?

Yes. See your local paint shop for the best product and method. If you do coat the top, ensure you cover the top and the underside to prevent warping.

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